Question 1

What about bad weather?

Accepted Answer

We come during rain, over 100 degrees, or temps below freezing. We are climate controlled! As long as it is safe for us to drive.

Question 2

What time will you arrive?

Accepted Answer

We will arrive 15-20 minutes prior to the event in order to set-up. If there are unforeseen events that could happen such as traffic or wet roads. In the event we are late, we will do our best to accommodate the time requested!

Question 3

How do I know the trailer can come to my house?

Accepted Answer

Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need up to 40 feet of cleared space (fairly flat).

Question 4

What if too many people show up to the party? Is there an extra charge?

Accepted Answer

No, our parties do not have a limit, but only 14 people can play at one time, weather permitting. For school, church, non-profit,  corporate parties and reunions, we can rotate guests through.

Question 5

Will the kids know what to do?

Accepted Answer

That’s why we have our Game Conductor! He helps the kids along, instructs and inspires.

Question 6

Do I request certain games?  Can we bring our own games?

Accepted Answer

We bring our game library to pick from. You can certainly bring your own games, should you choose to do so.

Question 7

Do I have to pay for the party in advance?

Accepted Answer

Our reservations go quickly. In order to hold your booking date, you must confirm with full payment no later then 7 days prior of when your booking request is confirmed.

Question 8

Where can I view your official policies?

Accepted Answer

Please check out our policy page. (https://www.crazytrainentertainments.com/policies)

Question 9

How can we play games that require internet, such as Apex Legends?

Accepted Answer

The walls of the trailer usually do not allow a good signal into the trailer. We are working on ways to make this possible.

Party.crazytrain@gmail.com

817-565-5127

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Frequently asked questions

What about bad weather?

What time will you arrive?

How do I know the trailer can come to my house?

What if too many people show up to the party? Is there an extra charge?

Will the kids know what to do?

Do I request certain games? Can we bring our own games?

Do I have to pay for the party in advance?

Where can I view your official policies?

How can we play games that require internet, such as Apex Legends?